Effective date: October 26, 2026 Last updated: October 26, 2026
Website operator: M Awais, RoofingSolutionsUSA
1. Who We Are
RoofingSolutionsUSA ("we," "us," and "our") is a roofing information and inquiry-referral website operated by M Awais. We help homeowners and property managers find information about roofing work and connect with potentially available independent roofing service providers. RoofingSolutionsUSA is not a roofing contractor and does not perform, estimate, or guarantee roofing work. This Privacy Policy explains how personal information may be collected, used, disclosed, and protected when you visit roofingsolutionsusa.com or call the number displayed on the website.
2. Personal Information We May Collect
If you contact us or a call-handling partner, information you choose to provide may include your name, telephone number, email address (if given), property address or ZIP code, requested roofing service, roof or property details, preferred appointment time, and messages or notes about your inquiry. Call-related records, such as call time, duration, source, and—where lawful and with required notice or consent—call recordings, may also be processed by the call-handling service. Do not provide payment card information, Social Security numbers, or unrelated sensitive personal information in a roofing inquiry.
Basic technical information such as IP address, browser information, approximate location inferred from IP address, device type, and pages requested may be processed by our website hosting and security providers. We do not currently provide a registration or online quote-submission form in this static website package.
3. How We Use Information
We and service providers assisting with inquiries may use information to answer your questions, determine the type and location of roofing work requested, assess potential service availability, route your inquiry to relevant roofing professionals, arrange requested follow-up, prevent abuse, maintain website security, keep necessary operational records, and comply with legal obligations.
4. Referral Partners and Information Sharing
Important: When you call or request help finding roofing services, your inquiry and relevant contact or property details may be shared with independent roofing contractors, referral or lead-handling partners, call-routing providers, and service providers so they can assess the request and contact you about the roofing service you asked about. These businesses may handle your information under their own privacy policies. We may receive a referral fee or other compensation for qualifying inquiries. We do not promise that any particular contractor will be available or that contacting us guarantees a quote or a job.
We may also disclose information to hosting, security, communications, and technical-service providers assisting our operations, or where required by law. We do not describe all lead transfers as "internal use": a referral may involve a separate business receiving your information. Depending on the applicable legal definition and business arrangement, some transfers may be considered a sale or sharing of personal information. Where an opt-out or additional notice is legally required, we will honor applicable requirements.
5. Calls, Follow-Up, and Your Consent
Clicking a phone link opens your device's calling application. If you call, you are requesting communication about roofing services. A contractor or referral partner may respond using the contact details you voluntarily provide, subject to applicable consent and telemarketing laws. Calling us or reading this policy does not automatically give permission for unrelated marketing, autodialed calls, prerecorded calls, or marketing text messages. Any such communication must have whatever separate permission applicable law requires. You may ask the caller not to contact you again, and can contact us about a privacy concern at the number below.
6. Website Technology and Coverage Checker
The website may generate standard server logs through its host. The on-site coverage checker evaluates the city or ZIP code you enter using a browser-based location list; in the current website code, that lookup is not submitted to us through a form. The current static website package does not intentionally install advertising pixels or analytics cookies. Hosting providers and externally loaded resources may nevertheless handle technical data. If tracking, analytics, advertising, forms, or other tools are added later, we will update this disclosure and implement required choices or notices.
7. Retention and Security
We retain information only as reasonably needed for the purposes described above, dispute resolution, lawful business records, or legal requirements. Retention may differ for call logs, contractor communications, and records held by independent partners. We use reasonable safeguards appropriate to information under our control, but no online service or telephone system can guarantee complete security.
8. Your Privacy Choices and Rights
You may choose not to call us or provide personal details. Depending on your state and applicable law, you may have rights to request access to, correction of, or deletion of your information, and to opt out of qualifying sales, sharing, or targeted advertising. We will assess verified requests according to applicable law and explain any lawful exceptions. You may also request that we stop contacting you. To submit a privacy request or ask about referral disclosures, call (646) 325-7236 and state that you have a privacy request. We may need sufficient information to verify and locate the relevant inquiry. An independent contractor or referral partner may need to be contacted separately about data it controls.
9. Children
This website is intended for adults seeking roofing services and is not directed to children under the age of 13. We do not knowingly solicit information from children through this website.
10. External Websites and Independent Contractors
Linked websites and independent roofing professionals are separate parties that may operate under their own privacy notices and terms. Please review their policies before giving them additional information. Any project scope, price, credentials, insurance, warranties, or service contract should be confirmed directly with the contractor providing the service.
11. Updates to This Policy
We may revise this Privacy Policy when our referral workflow, technical systems, or legal obligations change. The effective or last-updated date at the top identifies the published version.
12. Contact the Website Operator
M Awais
Website Operator, RoofingSolutionsUSA
Privacy inquiries: (646) 325-7236
Website: roofingsolutionsusa.com
Disclosure: RoofingSolutionsUSA is an information and referral website. Requests may be handled by independent businesses. This policy should be reviewed against actual call-routing, lead-transfer, consent, hosting, and retention practices before publication, including applicable state privacy requirements.